The emergency environment is unique, unlike any other hospital workplace.  As ‘the hospital’s front door’ is always open, without caps on patient numbers, and without selection for age or disease. There is more overcrowding, and more patients are boarding. Like the rest of the hospital, the burden of complex disease and mental health conditions are growing. Within the emergency department, there are many high demand functions contributing to workplace stress, such as triage, resuscitation care, interventions, and meeting patient and family expectations.

This course will explore unique stressors to the emergency department and how a new nurse in this unpredictable environment can utilize tools to measure personal levels of stress and burn-out. Early recognition of high stress levels can help the nurse develop strategies for coping and ultimately better job satisfaction.  

Presenter: Michael Frakes, MS, APRN, CNE, CFRN, FCCM, FACHE 

Disclosure: The planners and presenters of this course have no relevant financial relationships to disclose. Learners will be awarded 0.5 CNE contact hour upon a complete review of the course and submitting an evaluation. Course expires 2/28/2025. 

The Emergency Nurses Association is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. Provider Unit #P0232. The Emergency Nurses Association is approved by the California Board of Registered Nursing, Provider #2322.