Communication and Patient Experience-References

References
Pdf Summary
The provided reference list contains sources related to communication and patient experience in various healthcare settings. Here is a summary of the key information from each source:<br /><br />1. American Medical Association & Association of American Medical Colleges (2021): This guide focuses on advancing health equity through language, narrative, and concepts.<br /><br />2. American Nurses Association (2010): The document discusses the concept of a just culture in healthcare, emphasizing the importance of fairness and accountability.<br /><br />3. Blackburn, J., Ousey, K., & Goodwin, E. (2019): This article explores information and communication in the emergency department, highlighting the need for effective communication practices.<br /><br />4. Cox & Fritz (2022): This article discusses the use of language that disempowers patients and offers recommendations for using patient-centered language.<br /><br />5. Graham, B., & Smith, J. E. (2016): The authors review literature on team, interpersonal, and situational factors that influence communication with patients in the emergency department and propose a conceptual framework called "T.I.P.S".<br /><br />6. The Joint Commission (2021): This document outlines the 2022 national patient safety goals for hospitals.<br /><br />7. Johnson, K., Gillespie, G. L., & Vance, K. (2018): The study examines the effects of interruptions on the triage process in the emergency department and their impact on patient care.<br /><br />8. Johnson, K., Schumacher, D., & Lee, R. C. (2021): This article identifies strategies for managing interruptions for novice triage nurses using an online modified Delphi method.<br /><br />9. Reay, G., et al. (2017): This systematic review protocol focuses on the transition of care from paramedics to emergency department nurses.<br /><br />10. Sharma, R., Laghezza, M., & Torres-Lavoro, J. (2017): The article highlights efforts made by an urban emergency department to improve patient care.<br /><br />11. Wang, W., et al. (2021): This study discusses the current status and influencing factors of nursing interruption events.<br /><br />These sources provide valuable information on various aspects of communication and patient experience in healthcare settings, including language use, interruption management, transitional care, and patient safety goals.
Keywords
communication
patient experience
healthcare settings
language
just culture
emergency department
interruptions
patient care
transition of care
patient safety goals