Case Study: Florida Hospital Orlando Increases Patient Satisfaction

This study summarizes the iniatives Florida Hospital Orlando took to enhance patient satisfaction and increase HCAHPS scores.

Description

This study summarizes the iniatives Florida Hospital Orlando took to enhance patient satisfaction and increase HCAHPS scores. After implementing Stryker's Big Wheel and Zoom stretchers over a two-year period, Florida Hopsital saw their ratings in "Overall Satisfaction" rise by 10%, and scores for "Willingness to Recommend" the hospital increase by 10%.

Stryker Medical

Summary


Availability:	On-Demand


Cost:	FREE


Credit Offered:	No Credit Offered