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ED Leader: Rescuing vs. Managing
There are times when an employee needs to be managed instead of being rescued by the nurse leader. Each situation is different, and the nurse leader needs to be able to respond appropriately. Course expires 8/31/2025.
Description
Employees experiencing conflict or having behavioral concerns may require rescuing from the nurse leader. There are times where the employee needs to be managed instead of being rescued by the nurse leader. Each situation is different and there are subtle differences where rescuing or managing are experienced. Usually, employees who are rescued have experienced personal crisis and need additional support and guidance from another person. Employees who need to be managed by the nurse leader often may experience performance concerns, not following a procedure or conflict with another employee. The nurse leader needs to ensure using Just Culture in their daily practice. This course will provide the ED nurse leader with strategies to identify when it is appropriate to rescue versus manage staff, and interventions for both scenarios.

Author: Mark Goldstein, MSN, RN

Learners will be awarded 0.5 CNE contact hours upon a complete review of the course and submitting an evaluation. Course expires 8/31/2025.

The Emergency Nurses Association is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. Provider Unit No. P0232


Summary
Availability: On-Demand
Expires on 08/31/2025
Cost: Member: $12.00
Non-Member: $15.00
Credit Offered:
0.5 Contact Hour Credit
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